How long will my delivery take?
Every order received by Rapid Medical Supplies before 4pm AEST will be despatched on the same day. We're proud of our track record, which has seen 95% of deliveries to most metropolitan areas made in just 1-2 days. (Express service). Some bulk boxes may be sent by road express, which will delay the shipping by 2-4 business days depending on your state & Territory.
Please note: Bulk items such as Walker/Rollators, Mobility scooters etc are a bulk item and are charged a different shipping rate to the regular items on our site. All rollators will be charged an additional extra freight charge in line with the daily shipping rates given. Unfortunately, these cannot be calculated in the checkout. Remote locations will need to call for a shipping quote as these can also not be calculated at checkout. Same day dispatch does not apply to Scooters & Electric wheelchairs as the first day will be used for QC & Testing to make sure the equipment is working to a satisfactory level before shipped. Please order these items over the phone - 1300 758 613
The Solax, E-Traveller, Sweetrich, Quingo Range all come from our WA warehouse and will take an addition 2-4 business days.
MEDICAL & ESSENTIAL MACHINES:
Specialty machines such as oxygen concentrators, patient monitors, Mobility scooters & mobility aids, suction machines etc. (Ask for other machines) are not dispatched same day as they require 1 business day for QC and testing before dispatch. Unfortunately, we cannot cancel or modify orders for these products after they are finalised. See T's and C's for more info.
*March/2024 WA Australia Post Shipping Update: https://www.rapidmedicalsupplies.com.au/pages/wa-severe-weather-impacts
How long will my delivery take?
Metropolitan Area
Brisbane, Gold Coast, Sydney, Melbourne, Perth*
Express: 1-2 Business Day
Standard/Premium: 2-7 Business Days
Adelaide
Express: 1-2 Business Day
Standard/Premium: 2-9 Business Days
Regional Area
Queensland, New South Wales, ACT, Victoria, South Australia
Express: 1-3 Business Days
Standard/Premium: 2-8 Business Days
Western Australia*
Express: 1-3 Business Days
Standard/Premium: 3-16 Business Days
Northern Territory
Express: 1-4 Business Days
Standard/Premium: 3-16 Business Days
Tasmania
Express: 1-3 Business Days
Standard/Premium: 3-16 Business Days