Avoid direct sun light and store the package in the sealed pouch at a temperature between degree 4–30 °C.

Yes, this Rapid Antigen Test (RAT) is approved to use in Australia by The Therapeutic Goods Administration (TGA). It is listed on TGA Website with ARTG NO. 345031.

Yes, we have our RAT Test kits available today in our Brisbane warehouse, these are available for same-day dispatch and express shipping.

No, we don't a click and collect option for our RAT Test kits from our warehouse in Brisbane. If you are in Brisbane, you can order online and we will express ship your order. If you want to enquire about getting your order directly from our warehouse, email us at hello@rapidmedicalsupplies.com.au

Same day dispatch means your order will be Picked, Packed and Fulfilled the same day as you order your goods. We aim to have all packages picked up the same day as well, however sometimes packages will not leave until the next day depending on the courier run.

All packages will at least be picked and packed the same day in preparation for pick up.

*If a product is out of stock or on back order, the Same Day Dispatch does not apply.
*If there is missing information from your order, or we need to confirm something with you before we can ship your item, the same day dispatch will not apply.

It depends on where you are and the current shipping carrier work loads. Orders processed here will take 1-7 business days to arrive. Delivery details will be provided in your confirmation email.

Please note there is delays currently due to the COVID-19 pandemic and the couriers experiencing staff shortages. This is happening across all of our courier networks including Australia Post, Couriers Please, Fastway, Star Track, Sendle etc.

Perth Deliveries:

Due to the recent flooding events, Perth is experiencing massive delays with all parcels. We are doing our best to manage the situation and work closely with our couriers, however please be patient with us and our courier representatives.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but due to our products being medical products, returns are unavailable due to health reasons. If you find an issue with a product or if it is damaged, just email us directly and we’ll give you some options for resolution.

It depends on the creator and the product and the quantity you require.

If you would like some first aid kits or other products personalised, we are happy to try and assist. Email us and we can jump on a call to discuss your requirements.